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Frequently Asked Questions (FAQS)
Our consultants have compiled a list of the questions that prospective customers often ask when considering our recruitment solutions. Of course, we'd be glad to answer any additional questions you may have.
Contact us to discuss your individual needs.
What is eScreener?
eScreener is recruitment software (applicant tracking systems) which helps HR department of companies, Staffing Agencies and Recruitment consultants to automate many aspects of their work. eScreener is a NOT a Job Portal like monster.com or indeed.com. When user signs up with eScreener, we do NOT provide any resumes.What does your product cost?
Pricing varies based on your choice of hosting model, your number of end-users, your training needs, data volume, and requirements for professional services. Our sales consultants are highly experienced in helping to determine the most cost-effective method of implementation. Our pricing is highly competitive in all areas.Should I self-host or use the online (on-demand) SAAS version?
Self-hosted and ASP-hosted customers use identical software, but self-hosted customers provide their own web server, database maintenance and backup, and Internet connectivity. If you have these items already covered with fixed or nearly fixed costs, it may be financially advantageous to self-host. If you do not have the needed IT infrastructure or only have a limited number of end-users, the ASP version will likely be more cost-effective. If you experience unexpected growth (or reduction) in force, you can switch models at any time. Either model may be right for you - that's why we offer both. Our sales consultants will provide all the details you need to make an informed choice.Who owns the data if I'm using online (on-demand) SAAS hosting?
Although we are responsible for maintaining and backing up your database on our ASP, the data belongs entirely to you. You can request that a backup copy be shipped to you at any time. Your service agreement will describe your ownership of your data and our responsibility to maintain its confidentiality.Is my data/resumes safe with eScreener ?
We understand how important your personal information and resumes are and want to ensure you that we take great precautions to protect it and keep it confidential. Only you and the users which you add to your account will ever have access to your private data. Aside from jobs which you may mark as public and post on your website, no information is ever made available to a third party.
Occasionally, you may contact support and want us to review your site or how it's behaving. The eScreener administrators can remotely login and view your data in order to assist you; but only with your permission.How often is eScreener updated?
Software on the eScreener ASP is updated continuously, with major feature updates roughly once per-quarter. Self-hosted customers may update on their own schedule. All updates are announced in advance and are planned to cause zero downtime.How much downtime can I expect with online (on-demand) SAAS hosting?
Our target is 99.99% uptime. We have met that goal for the past five years. We have contracts with leading vendors to provide Internet connectivity, physical hosting, and computer hardware and software that are reliable, redundant, and meet or exceed prevailing standards for online application vendors.Will eScreener work with my hardware/software?
Yes! eScreener Web is designed to be cross-browser compitabile. eScreener is committed to providing the most transparent and hassle-free technical experience possible for our customers.Does eScreener come in any other languages than English?
No. As of now we are only supporting English.
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